AdsPower Privacy Policy

01. Scope of this Privacy Policy

1.1 This Privacy Policy applies to the AdsPower website, software clients, account services, product features, customer support interactions, and other service forms that AdsPower may provide now or in the future.

1.2 Independent websites, products, platforms, plug-ins, payment channels, proxy services, or tools provided by partners or third parties are generally governed by their own privacy notices and data processing rules.

1.3 By downloading, installing, logging in to, accessing, or continuing to use AdsPower products and services, you acknowledge that you have had the opportunity to review this Privacy Policy and understand the relevant data handling practices.

02. Collection and use of personal information

2.1 When you register an account, verify your identity, purchase services, contact support, join campaigns, or use AdsPower features, we may collect information needed to provide, secure, maintain, and improve the relevant services.

2.2 Necessary information may include account identifiers, contact information, login data, service usage records, device information, log data, order information, security verification records, and other data required for feature activation, service delivery, fraud prevention, and customer support.

2.3 Optional information may be used to improve your experience, complete account details, participate in campaigns, receive additional support, or access non-essential features. In many cases, declining optional information does not affect your use of core services.

2.4 Different product modules may involve different categories of information. For example, account services, payment handling, browser profile management, customer support, security alerts, team collaboration, and marketing activities may require different types of data depending on the functions you actually use.

03. Sharing personal information externally

3.1 AdsPower does not arbitrarily sell or share your personal information with unrelated third parties. External sharing is generally limited to circumstances required by law, necessary for contract performance, based on your consent, or needed for legitimate purposes such as payment processing, service delivery, technical support, fraud prevention, or legal compliance.

3.2 In certain situations, necessary information may be shared with affiliates, service providers, payment processors, security vendors, infrastructure providers, customer support partners, or legally authorized regulators and judicial authorities.

3.3 Whether information is shared, entrusted for processing, transferred, or publicly disclosed, AdsPower follows the principles of legality, legitimacy, necessity, clear purpose, and data minimization as far as reasonably applicable.

04. How we protect your personal information

4.1 AdsPower adopts reasonable technical and organizational measures to protect personal information, including access controls, permission management, encryption where appropriate, security audits, risk monitoring, operational safeguards, and incident response procedures.

4.2 These measures are intended to reduce risks such as unauthorized access, loss, misuse, disclosure, alteration, damage, or leakage of personal information. We also continue to improve security practices as products, technology, and risk environments change.

4.3 You should understand that no internet service, software system, network transmission, or storage method can guarantee absolute security. External attacks, communication failures, user-side device risks, and other uncontrollable factors may still affect information security.

05. Your privacy rights

5.1 Within the scope permitted by applicable law, you may have rights to access, correct, supplement, delete, copy, restrict, withdraw consent for, or object to certain processing of your personal information.

5.2 You may also request account closure or ask questions about how your personal information is processed. AdsPower will process relevant requests after verifying identity and confirming that applicable conditions are met.

5.3 If a request conflicts with legal obligations, identity security, system stability, public interest, dispute handling, anti-fraud needs, or the lawful rights of third parties, AdsPower may restrict, delay, or refuse all or part of the request and explain the reason where required.

06. Data storage and retention

6.1 AdsPower retains personal information only for the period necessary to achieve the purposes described in this Privacy Policy, provide services, handle customer support, complete transactions, maintain security, resolve disputes, or comply with applicable laws and regulatory obligations.

6.2 After the retention period expires, AdsPower will delete, anonymize, or otherwise process the information in accordance with applicable rules and reasonable technical practices.

6.3 Retention periods may differ depending on account status, service type, transaction records, security logs, customer support history, legal obligations, dispute handling needs, fraud prevention requirements, and business continuity considerations.

07. Privacy Policy updates

7.1 AdsPower may update this Privacy Policy as product features, service processes, data handling practices, applicable laws, technical requirements, or compliance obligations change.

7.2 If a material change occurs, AdsPower will usually provide notice through website announcements, product messages, pop-up notifications, email, or other reasonable methods so that you can review the latest version.

7.3 Where permitted by applicable law, continuing to use the relevant services after an update generally means that you have been informed of the revised policy and agree to the updated data handling practices.

08. Protection of minors

8.1 AdsPower products and services are mainly intended for adults and business users. Minors should not use the relevant services without the knowledge, guidance, and consent of a parent or legal guardian where required by applicable law.

8.2 If you are a minor under applicable law, you should ask your guardian to review this Privacy Policy before using AdsPower services. Your guardian should help determine whether the relevant product or service is appropriate for your situation.

8.3 If AdsPower discovers that a minor’s personal information has been collected without valid authorization where such authorization is legally required, AdsPower will take reasonable steps to delete, anonymize, restrict, or otherwise remediate the issue as required by applicable rules.

09. Contact us about privacy matters

9.1 If you have questions about this Privacy Policy, personal information processing, account data management, cookie usage, data security, or the exercise of your privacy rights, you can contact AdsPower through official customer support channels or the support email.

9.2 AdsPower will review your request and respond as promptly as reasonably possible after verifying identity and confirming the nature of the request. Certain requests may require additional information to protect account security and prevent unauthorized access.

10. Cookie Policy

10.1 AdsPower may use cookies and similar technologies to support login persistence, session management, preference memory, security checks, traffic analysis, fraud prevention, service diagnostics, and experience optimization.

10.2 You can manage certain cookie preferences through your browser or device settings. Blocking or deleting some cookies may affect login status, security verification, page functionality, preference storage, or other parts of the service experience.

10.3 If AdsPower publishes additional cookie notices, consent tools, or supplementary documents, those materials will provide more detailed information about cookie categories, usage purposes, and preference management options.